Privacy policy

Who we are

Clype is a Windows app made by Codalus, based in Canada. In this policy, “we” and “us” mean Codalus. If you have any question about your privacy, email support@getclype.com.

This policy covers the Clype app for Windows and this website, getclype.com.

What happens when you use Clype

Your clipboard. Clype watches your clipboard so it can open when you copy text. This happens only on your computer. Nothing you copy is sent anywhere unless you pick an action in Clype.

Your keyboard shortcut. So Clype can open when you press its shortcut (Ctrl+Shift+Space unless you change it), it checks the keys you press for that one combination. This happens only on your computer. Clype doesn't record, save or send anything you type. You can turn the shortcut off in Settings.

The text you choose to process. When you pick an action, such as “Fix grammar”, Clype sends the copied text and the action's instruction to our server, which runs on Cloudflare, over an encrypted connection (HTTPS). Our server passes them to our AI provider, gets the result, and sends it back to you. Our server does not save your text or the result, and does not write them to any log.

An anonymous device ID. Clype creates a code from basic information about your computer and scrambles it with a one-way hash, so it can't be turned back into your computer's name or details. Our server scrambles it once more before using it. We use it to give each device its free actions and to keep the service fair.

Your IP address. Like any internet service, our server sees your IP address when Clype connects. We use it only to stop abuse, for example too many requests at once or too many new devices from one network. Our server only keeps a scrambled (one-way hashed) version of it, for that day.

Usage counts. We count how many actions each device ID has used in the last 12 hours, so we can apply the free limit. Only the number is stored, never what you did.

Settings, custom actions and history. Your settings, your custom actions, Clype's error log, and your history (your last 50 AI results, while "Save history" is on) are saved only on your computer. Your history is encrypted with Windows' own protection, so only your Windows account can read it. None of this is ever sent to us. You can delete history entries one by one, clear them all, or turn history off in Settings, which deletes it. Uninstalling Clype removes all of it.

What we never collect: your name, email, account details, payment details, contacts, files, screenshots, location, or anything you type that you haven't chosen to process.

The AI provider

Clype's AI actions are processed by DeepInfra, a company based in the United States. DeepInfra receives the text and the action's instruction, plus nothing that identifies you. According to its policies, DeepInfra processes requests in memory, does not use them to train AI models, and may keep them for a limited time only for debugging. You can read DeepInfra's privacy policy.

Because of this, avoid processing very sensitive information with Clype, such as passwords, banking details, or health records.

This website

Cloudflare hosts getclype.com and delivers some of its files. To do this, it processes technical information such as your IP address and browser type, mainly for security and to keep the site fast.

We use two analytics tools to understand how many people visit and which pages they look at:

• Google Analytics uses cookies to measure visits, such as the pages you view, how long you stay, your device and browser type, and your approximate region. You can block these cookies in your browser settings or with Google's opt-out add-on.
• Cloudflare Web Analytics counts visits without cookies and without tracking you across sites.

The ideas page. If you answer the questions on getclype.com/ideas, we save your answers (what you use Clype for, what you'd like next, and the price you picked) in a database hosted by Cloudflare. We don't ask for your name or email, so please don't include personal information in your answers.

Emails you send us

If you email support@getclype.com, we receive your email address and your message. We use them only to reply to you. Cloudflare forwards these emails to our inbox, which is hosted by Google.

Reporting an answer. If you click the report button (the flag) next to “Copy result”, your email app opens with an email to us that already contains your text and Clype's answer. You can change or remove anything before sending it, and nothing is sent unless you send it yourself. We use reports only to look into the problem, and we delete them once it's handled.

Microsoft Store

Clype is downloaded and updated through the Microsoft Store. Microsoft handles that under its own privacy statement. Microsoft may share summary statistics with us, such as how many people installed Clype and crash reports, but not who you are.

Who we share data with

We only share data with the services that make Clype work, and only what each one needs:

• DeepInfra processes the AI actions.
• Cloudflare runs our server, hosts the website, stores ideas page answers, forwards our email, and provides cookie-free analytics.
• Google provides Google Analytics and hosts our email inbox.
• Microsoft distributes Clype through the Microsoft Store.

We never sell your data. We would only share information if the law requires it.

These services may process data outside your country, mainly in the United States.

How long we keep things

• The text you process and its result: not kept by us at all.
• Your history: only on your computer, never on our server. Clype keeps your newest 50 results until you delete them, turn history off, or uninstall Clype.
• Your scrambled device ID and its usage counts: deleted 12 hours after your first action.
• Your scrambled IP address (used to limit new devices per network): deleted at the end of the day (midnight UTC).
• Server error logs (for example “the AI didn't answer in time”), which never contain your text or IP address: deleted after 3 days.
• Ideas page answers: kept while they help us plan Clype. The scrambled IDs used for the daily limit are deleted after one day.

Security

Every connection between Clype and our server is encrypted, and each request is signed so it can't be faked or replayed. Because we don't store your text, there's no text for anyone to steal from our server. Still, no system is perfectly secure, so we can't guarantee absolute security.

Your choices and rights

• You decide what gets processed: Clype only sends text when you pick an action.
• You can stop using Clype at any time by uninstalling it. Nothing about you stays with us beyond the short periods above.
• You can email us to ask what information we have about you, or to ask us to correct or delete it. Since Clype has no accounts, we usually hold nothing that can identify you.
• If you're in Canada and aren't happy with our answer, you can contact the Office of the Privacy Commissioner of Canada. Depending on where you live, you may have similar rights under your local laws.

Children

Clype isn't meant for children under 13, and we don't knowingly collect personal information from them. If you think a child under 13 has sent us personal information, for example by email, contact us and we'll delete it.

Changes to this policy

If Clype changes how it handles data, we'll update this page and the date at the top. For important changes, we'll also let you know in the app or on this website.

Contact

Questions, requests, or concerns: support@getclype.com